Field Sales Engineer-NorthEast

IneoQuest Technologies, Inc., providers of the industry’s first and only unified business solution that audits, monitors, analyzes and troubleshoots digital video from a multi-dimensional perspective, has been serving customers in the telephony, cable, broadcast and network equipment industries since 2001. The company’s comprehensive, multi-dimensional video quality management systems enable Revenue Assurance™ through the seamless delivery of digital video by reducing video defects and operational expenses, improving ROI and increasing profits while simultaneously improving customer satisfaction. Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the US, Canada, Asia, European and Latin regions


Currently we are recruiting for a Field Sales Engineer supporting the National Account Director. To be successful in this role the FSE will need a strong background in video, networking, IPTV and strong sales/customer service experience and the ability to travel 80% of the time.

As a member of the account team the FSE will

• Develop and present technical information to customers, including Senior management and members of technical staff.
• Manage the evaluation of IneoQuest products and solutions at customer locations.
• Respond to common inquiries from customers.
• Responsible for managing installation of IneoQuest products at customer sites, initial training and initial customer support .
• Provide feedback to management and other members of the account team regarding account status, product issues, and possible improvements
• Provide back-up technical support to customers, as needed and requested by Professional Services or other Sales personnel.

To be successful in the role, the FSE will need:

• 5 + years experience in the Telecom and digital cable market
• Must be an aggressive self-starter
• Extensive knowledge of MPEG, ASI, Ethernet, TCP/IP, IP Routing, VOD Servers, multicast, unicast, QoS, RF, QAM.
• Excellent communication skills and a high degree of professionalism
• Ability to read, analyze and interpret engineering documents, and technical journals
• Solution based selling is required.

If your interested in joining a innovative company, that is growing, we want to hear from you. Forward your resume to our Principal Recruiter, Doug.Cohen@ineoquest.com

IneoQuest is an Equal Opportunity Employer M/F/V/H