RedAce,

Yes, I have informed NexTV about my problems, but I have not received any resolution.  Their answer was vague.  "Improvements coming..."   Nothing specific on what improvements or when they will come.  Most importantly, my problem was never addressed in the reply, so this is why I have been frustrated.  The collective attitude seems to be much like it was with OverseaTV.  They want our business, but they are not willing or capable of providing quality service to the customers.  I guess they must think as long as video and audio are available,  regardless of how poor or unusable, they have met their objectives.  Maybe so, but they certainly did not meet the subscribers' minimum standards of expectation.  They must not realize customers do expect minimum standards to be met, and right now minimum standards are not being met.  So I expect a credit in my monthly billing statement to reflect the fact that their product was not usable.   

Either NexTV will become a quality IPTV service provider or just one more "fly-by-night" organization trying to make a quick buck.  I think we will soon find out the path NexTV has committed itself to take.  Empty promises eventually reveal themselves.