Hello Nick
Did you send it to slingboxnyc@yahoo.com ?
If so you should receive a response normally within 30 minutes to a hour.
If you have not received a response please email me again from a different email address
Thanks,
And anyone else interested we just setup a new slingbox host site, so we have plenty more Brand new HD slingbox rentals available, just email us at slingboxnyc@yahoo.com and we will send you all the details