I have been an HD Slingbox Rental customer of Mike’s for about 1 month. All I have to say is if the service I received in my first 30 days is any indication of what I can expect in the future, I am going to be a customer for a long time to come!! Being stationed in Heidelberg Germany, my family and I have longed for the TV shows that we were used to in the States. This Slingbox rental has fulfilled that need in HD and the stream is fantastic. As a matter of fact, the picture is way better than what I was getting with my AFN Decoder. Mike’s service is second to none. Any issue or question that I have had has been answered by Mike in less than 20 minutes…even with the time difference. If you have been on the fence about this service, jump on it now. You will be happy that you took the step, I know I am.