Dear Valued Customers

I will be responding to recurring questions on this forum.

If you have a settop box we are working hard to get you the new set up box FREE of charge

If you have a wave box we can send you a USB stick to falsh your box to the new frame ware

If you live in the GTA area we can have service back for you by Monday after 2 pm for Russian German and Ukrainian and hopefully Arabic programming.

I also would like to inform you that I have spoken to the techs and right now they don't think you can access the server remotely to flash your Set Up Box. But I will be in a meeting on Monday to get all the details and see if the possibility is there.

I would like to get service back to as many people as possible before New Years Eve so if you do live around the Toronto we are  able to get you switched over from 2pm till 5 pm.

Comming from an Ethinc background myself I do understand the frustrations on you and your familys not to be able to watch your channels. I also would like to assure that we are in it for the long run and are doing our best to make this transition as hassle free as possible

Sincerely Your

Wissam Bawab

Owner