I am having the same problem with the Italian channels.  I just got the message today.  Everything was working fine up until then.  I paid $500 for the box and a lifetime subscription about 18 months ago.  The overseatv website is still up and looks like its ready to take orders. 

Hi,

I was with tvArabiya to, and we lost it few days ago.

I'd like to know if you refer vutv.tv...

thanks

I called vutv.tv today.  The guy said that he could send me a new sim? card to flash the existing box I have for $75, then I would have to pay a monthly service fee.  Does anyone know if this is all legit. 

So do I understand correctly that vutv.tv will broadcast German programs and with a sim chnage my STB will be current?

Tha'ts what the guy said.  I asked him to email the info because he couldn't tell today how much the italian package would be???  Anyway, he said my current STB (wave 300) would work with vutv.

We lost our German channels about two weeks ago and now I have to find somebody else to provide us with German TV (specially ZDF, ARD etc.). I signed up with OverseaTV about 8 months ago and I just can not believe they did not notify us, the customers, about the change, what kind of business practice is that! Now I have a question about www.vutv.tv

OverseaTV and VuTv seem to be the same company but is VUTV still in business, are they still providing the German/Italian etc. channels?

Is anybody using VuTv and how long have they been in business? 

How is their service? 

My parents are here from Germany and both don't understand a lot of english so I really need to get the German channels going again and any help from this board is greatly appreciated. 

I am fuming over this, i want my money back for the purchase of the reciever, today the italian package went out and i even tried calling there customer support number and no one answered. So what choices do we have. Lets all band together and get this done.

You can start by contesting all transaction with you bank or Master card, before that you have to send a fax to Broadshift in order to ban using your credit card..we can make a collective resort or recourse if all mebers on this forum agree.. 

YOUR " OVERSEATV " BOX WILL WORK WITH "VUTV" SERVICE !!!!!!!

people might loose the subscription  through SHIFTTV they paid but you might not have to buy a new box. I called the 416 VUTV  (located in Toronto) number from there sight and talked to a guy named Aberham.

he was saying  Next Thursday to call him because they are going to have a better idea what is going to happen to the SHIFTTV subscribers.

My main concern was that if my box will work with VUTV.  

I live in the Toronto area and asked him if i could drive down to where he works and test my box. He told me it wasn't a problem and said that it will probably be solved in a few weeks and i probably won't have to drive down.

Looks like VUTV is going to buy out SHIFTV suscribers but this is going to take time. if not you might be able to save money on re-buying the box.

I'll keep everyone posted with what is going on but it won't be till next week maybe the next.

Until then just sit tight enjoy the newyear and hold out from buying a box. It might work with VUTV. i'll post you guys on thursday.

I had the German television and it went out thursday. this is just temporary. 240.00 it looks like the subscription rate for VUTV per year. $ 40.00 more then OVERSEATV (SHIFTTV) per year but well worth it as far as i'm concerned if it means getting my german tv back.

have a happy newyear !!!

i'll be going to toronto thursday to test my  OVERSEATV box with VUTV

Hello Cleanser 420,

Vielen Dank! Thank you for fighting for us German TV subscribers! I have been distraught over the loss of my ZDF und ARD programming. I am a German teacher who also tapes segments for my students here in So. Cal. plus I keep up my interest and fluency in Deutsch. Please let us know what to do. My German TV also went out two days ago. I don't mind paying more--just help us get it back!

Professor P.

well u know what my problem is? That why should we resign with this company if they offer this kind of business practice. I dont think they deserve our business even though the channels are entertaining. To make a point a take a stand im ready to cancel my service, all i want is my refund for my set top box! anyone know how that maybe possible with the new VU  thanks

Dear Valued Customer

We would like to sincerely apologize for the inconvenience that OverseaTv has caused for all of us. As your trusted dealer I would like to ensure you that we are taking the necessary steps through a new provider to restore service to you as soon as possible. The first step we took was to insure that all our clients credit cards were safe and we were assured that all client credit cards have been removed.

A brief history about us , we have been in business for over 12 years we have been able to stay in business because we always put our customers ahead of a dollar value, and our ability to keep an open line of communications in the time of need. All of our customers have been informed of the situation and know the steps we are taking to restore service.

As of now we have reached some progress by being able to provide the following programming, German, Russian, Ukrainian, and Arabic. The information on the website will be updated shortly for the procedure that is needed to get your telvesion services back

If you currently own a wave 300 we will be able to switch you over almost hassle free, we are also working to get all x overseatv customers units in a form of a trade in, and a free service for a month or two.

I have a working unit that i am test and the GUI on the new box is amazing less lag time when switching channels  and a picture guide to stay tuned while using the guide option.

For further information and a faster response please email us at info@vutv.tv or if you would like contact us by phone please do so at 1-866-840-5454. Please keep in mind that we a receiving a high volume of calls and we are doing our best to answer all of your calls.

Sincerely yours,

Wissam Bawab

Owner

RE: Overseatv customers (german)

I also received a voicemail yesterday from VUTV and it seems we might be in luck. Will be notified next week with more info.  Hope this really works out. Have Sunniwell STB hope it will work with VUTV.  I desperately miss my German tv. It was the perfect channel line-up. GO VUTV

I have the Global 500 STB. While I loved the German channels, I had a problem with the picture freezing and returning to the menu. This would occur approximately once per hour during the week and every 3-4 hours on weekends. I attributed this to signal dropout somewhere along the chain of internet servers. The most annoying part was that in order to restore the picture the power cord had to be removed and the STB rebooted. It seems like it would be easy to have the STB automatically try to restore an interrupted connection.

Has anyone else had this problem? Is it the global 500? Is there a new STB that does not have this problem?

Dear Valued Customers

 

I will be responding to recurring questions on this forum.

If you have a settop box we are working hard to get you the new set up box FREE of charge

If you have a wave box we can send you a USB stick to falsh your box to the new frame ware

If you live in the GTA area we can have service back for you by Monday after 2 pm for Russian German and Ukrainian and hopefully Arabic programming.

I also would like to inform you that I have spoken to the techs and right now they don't think you can access the server remotely to flash your Set Up Box. But I will be in a meeting on Monday to get all the details and see if the possibility is there.

I would like to get service back to as many people as possible before New Years Eve so if you do live around the Toronto we are  able to get you switched over from 2pm till 5 pm.

Comming from an Ethinc background myself I do understand the frustrations on you and your familys not to be able to watch your channels. I also would like to assure that we are in it for the long run and are doing our best to make this transition as hassle free as possible

 

Sincerely Your

Wissam Bawab

Owner