kenikole:

I want to install gektv and I'm currently using comcast cable internet. Can I connect the cable modem to the gektv receiver through a router? Because I still want to be able to use my laptop on the for the internet. How is your gektv installed?

Yes, you can, that is what I am doing now, through a router. I have VZ DSL though, but should not make a difference.

chris0147:

can you guys confirm if i can watch gektv through on windows media player??

No you can not.

Currently you can only watch GekTV through a Set-top-box, whether you connect the Set-top-box to your TV or your computer monitor is your choice, but a Set-top-box is required.

zhou0750:

Well, so far, I know that CCTV in Kylin will broadcast the Olympic games for sure.But the commetators in CCTV  just "suck"! (I can not use another word to describe them) I don't have any information about GekTV right now, but I will keep watching on GekTV to see if it will offer good coverages of Olympics.

I am pretty sure the iCable news channel will have some coverage. I only have the $19.99 package, so I don't know if any other channel will cover the games.

do you have the link for package on media streaming site??

I want to try out GekTV and I have Fibre but I have no way to tell the quality of video.
I asked GekTV and they said the streaming is at VCD quality (320 x 480). 

Can anyone speaks to the video resolution?   Is it worse than a DVD quality?

Thanks

--vincent

The video quality is fine. I am using the red-white-yellow cables currently and it is fine.  There is an alternate S-video and optical audio cable output for higher quality.  The TVB stuff is pretty high quality, but can't say about some channels like phoenix.

They got a speedtest on their faq website hey.

I have a regular router. I am surfing the web and watching gektv at the same time no problem.

I'm about to order gektv but wondering...  How do we tape programs?  Do I need some additional hardware to put in between the set_top_box and the TV?  Anyone done it before?

I have been using IPTV now for about 3 years I have Russian TV trought Getnextv.

It is all basicly the same.  You must have a high speed cable connection for best quality.

You get a Router you route to to setop box. then you use the Yellow white Red A/V cables and hook this up to a DVD RECODER via the input,, then you hook up your dvd recorder with second set of Yellow/white/red cables to you tv via Video 1 input or video 2 input.

Thats basicly it.  you can thus record to dvd it's very easy.

After used only less than a year, my KyLin TV box no longer works. I am not sure if it was the problem of the remote control or the yellowish receiver box itself. But the customer rep refused my returning the whole package. He insisted sending me a “remote” to try out first. By the way, although the remote replacement was “free”, the UPS shipping S&H was $10 and I had to pay for it.

 

When I received the remote control 6 days later, (1) It was not sent by UPS, but it was wrapped with UPS envelope outside, and the shipment was actually done via USPS parcel service instead! (2) The new remote still not making the box work so I had to send the whole box package back for replacement again. (3) They did not agree to reimburse me the missing days that I was not able to watch TV.

 

Although the customer rep were nice, I had really bad experience with Kylin TV- their policy, their way of doing business, their management.

Thank you so much for this post, it was very insightful!

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Hi, my partents have KyLinTV for past two years and they love it. I just heard from my parents that Kylin is launching Chinese HD channels. I think it's pretty cool!

I subscribed to Kylin TV for the past 2 months and was not happy with the quality.  even their so-called HD channels did not seem standard definition and I have high speed internet line.  Many channels would freeze.  I ordered because I wanted my kids to learn more Chinese.  They advertise an iPad application on their website but after I ordered, I realized that there is no such app available.  Customer service answer was that it is "coming soon."  That is false advertising!  I got so mad that I called to cancel (you cannot cancel over the internet).  The operators do not speak much English so the message did not seem to get through.  I finally had to call my credit card company to initiate a billing dispute.  Overall very bad experience.  User beware.

I have subscribed to Kylin TV for 2 months already.  Did not have any buffering issue.  Sometimes I had issue with my internet bandwidth(Cannot watch anything on youku.com); however, I can still watch kylin TV.  I noticed their website about iPad service but remember there is a message that iPad service will be coming soon. 
As a happy customer of kylin TV, I want to provide a fair feedback about their service.

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Dear Customer mjc12345

This is Joycey Guo, Customer Care Specialist of KylinTV. I am sorry to heard about your story, and apologize for any inconvenience has caused.

Regarding the quality of our HD channels, we would first recommend customers who already have or willing to own at least a 720p high resolution LCD or Plasma TV in order to get the best quality possible, and we can guarantee that resolution would be reached if the internet speed is 2.5Mbps or above. Off course, for standard definition channels, such high speed wouldn’t be needed, and that’s why we integrated adaptive streaming technology which automatically adjusts to the necessary speed needed for a specific channel. We are aware of the “freeze” or buffering issue among our customers, and we can conclude that with three determining factors to the problem: 1. Stability level of location. Different location has its different reception level of the signal, whenever the flow fluctuates due to any possible causes from ISP, our STB would also reacts to it. That’s when “freeze” happens, and it’s always been our top priority to overcome the issue. 2. Age of the wireless router. Normally we don’t shut it down to give it a rest, and it runs 24/7. That’s why the surface is hot all the time, which leads to deteriorated range and signal penetration, not to mention other obstacles in the way such as wireless desktop phones, concrete walls, etc. Thus, if the customer’s wireless router is more than 3 years old, a new one would be suggested and signal improvement shall be seen. 3. Last but not least, Free Internet video software such as PPstream, PPlive, UUsee, etc. are the worst hidden enemies which consumes a huge amount of pc memory to slow down a normal operation, and most of all, it exhausts so much output bandwidth in order to make pc available as a seed to thousands other servers nonstop even though the program is shut down, which corrupts the pc hard drive itself as time goes by. And to us, it’s just another “freeze” factor that probably comes from the same IP. If any readers who’s falling any of these 3 categories, please contact us on your most convenience and we’ll try to help you as much as we can.

 

Regarding our app on iPad, we stated “Service yet to be introduced” on our home page, and we apologize for any misleading message might have caused due to internal agreement between Apple, Inc.

You may contact me at 516-622-8448 or 1.877.888.9598 ext:8448, Monday-Friday 9am-5pm EST., or please kindly let me know your contact information so that I can email or talk to you and look into the details of your case.

Most important, we want to let you and other customers like you feel that we are responsible and responsive to any customers issue, and we do care about you.

Sincerely,

Joycey Guo
Customer Care Specialist
KyLinTV Inc. 1600 Old Country Rd., Plainview, NY 11803 USA
joycey.guo@kylintv.com
516-622-8448( Toll-Free: 1.877.888.9598 extension 8448)